Vertical Televantage offers some options to defend against remote phone abuse. All PBX phone systems will be abused at some point, whether internally or externally. If you suspect an attack is taking place, Vertical Televantage offers some features that can give evidence of the attacker’s strategy, and some tools to lessen the attack profile.
Watch Logs
Batches of off-hour calls should stand out easily -individual calls should be harder to spot in normal traffic. Make sure you have logging enabled for external calls. Internal calls can also be logged, but the volume of traffic may create issues.
Tools-> System Settings-> Call Log and Trunk Log – make sure at a minimum the call history log and the trunk log settings are checked. Continue reading “TeleVantage Hardening and Attack Response”